Security & Privacy

Here at Leeds Building Society we take the security of your money and your personal information as seriously as you do. It is equally important that you take some simple steps to protect your account from fraud.

The links below offer some helpful advice on ways in which you can protect yourself.

Details on how to protect your account from fraud.

Details of how we use your personal Information.

Definition of "Phishing" and how you can protect against it.

Definition of "Cookies" and how we use them.

Email Fraud - "Phishing"

"Phishing" is where fraudsters send out fake e-mails pretending to be from a financial institution in an attempt to trick customers into divulging their logon details. The e-mails usually advise that urgent action is required, otherwise access to your account will be suspended, and provide a link straight to a fake logon page. The fake web site asks you to enter all of your logon details which are passed to the fraudsters who can then log into the account.

If you receive a suspicious email, please forward it to us at phishing@leedsbuildingsociety.co.uk. We won't be able to respond to messages individually, but each message we receive will be looked into and we will take steps to close down any fake websites we identify.

Tips to beat Phishing

• Do not reply to or follow any links in Phishing e-mails, the best course of action is to delete the e-mail straight away.
• Type the address of our site (http://www.leedsbuildingsociety.co.uk) - into your internet browser manually, or click a link you have saved in your Favourites/Bookmarks - this helps to ensure you are visiting the real web site.
• Always check the address of the web page you are viewing when personal information is requested. Leeds Building Society secure pages will always start https://online.leedsbuildingsociety.co.uk/

Remember, we will never send you an e-mail with a link to our logon page, and we will never ask for the whole of your password (except when you want to change it), only three random characters from it.

You can find more information about Phishing on the Bank Safe Online web site.

Use of 'Cookies'.

A cookie is a small text file that is created and stored on the hard drive of your computer. We would like to assure customers that the cookies we use do not contain your personal information and are only used to improve our service to you.

Leeds Building Society use cookies to track the number of users visiting our site and their progress through certain pages. This information allows us to design the site specifically to suit our users needs. We also use cookies to make sure pop-up windows only appear a limited number of times.

For help in enabling or disabling cookies click the link below:

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