There are 900 people at Leeds Building Society. All from different backgrounds, of varying ages and all with different aspirations. Here is a profile from one of our members of staff.

Name: Richard Charlesworth Position: Branch Manager Location: Boston Spa Branch

Richard joined the Leeds Building Society in January 1998 and was initially based in our Mortgage Redemptions Department at Head Office. In March 1999 he moved to our Mortgage Lending Department as a processor and as part of that role was involved in various projects including the creation of our Mortgage Lending Service desk.

At the beginning of 2002 Richard decided that he wanted develop more skills in the sales field and so firstly joined our call centre which is based in Leeds City Centre. There he received full training and this gave him a taste for customer service! At the end of 2002 Richard became Assistant Manager at our Wetherby branch and at the end of 2003 he applied for and got the role of Branch Manager in our Boston Spa Branch.

Richard has really progressed his career with the Society, starting as an administrator and working his way up to Branch Manager through a variety of successful and rewarding roles along the way!. Richard says,

"Leeds Building Society is a fantastic employer, the strong team spirit and friendly atmosphere makes us stand out from the crowd, join us and I am sure you will agree! If you are ambitious, prepared to work hard and would like a career within a highly successful forward thinking firm which will recognise and reward you for your achievements then look no further. I have found that the huge variety of opportunities available within the Society really can enable you to take your career in the direction you wish. Leeds Building Society has paid for and supported me in obtaining a number of qualifications, including CEMAP, NVQ and Institute of Leadership and Management courses. These qualifications along with the experience I have gained in a number of departments at both Head Office and the branch network, has enabled me to manage my own branch and help it achieve a place in the top five performing branches in the UK!"

For more information on the above position please telephone the Human Resources department on: 0113 225 7654

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